Technical Support and General Inquiries
Press (review codes etc)
Please allow some time for replies. Also please note that due to the huge amount of outsourcing offers, we do not have time to reply to each and every one. If we need outsourcing we’ll be in touch.
GAME IDEAS OR PROPOSALS
Please do not send us your game ideas. We have a whole bunch of ideas of our own – more than enough to keep us busy for eternity. There are also legal reasons why we cannot accept unsolicited game ideas, so please do not send them.
We are fine with YouTube monetization using recorded video material from our games as long as the video is somehow related to the game(s) in question (e.g. review, preview, a Let’s Play, or some other similar type).
Also, it is allowed to use the music from the games in connection with videos related to our games. However music used outside of videos of our games is not allowed unless specific permission is requested (e.g. we need to see the video first).
Please send your video rights requests to:
For Steam users (if you play our games on Steam), the fastest way to get support might be posting on the Steam Forums. We are active on them and there are also many users who can help.
Check out the FAQs:
When emailing support, please include information about your computer (such as operating system – Windows, Mac, or Linux – and the graphics card model) and as many details about the problem as you can.